SHIPPING & DELIVERY TIMES

CURRENT GLOBAL DELIVERY TIMES

 ‣ USA: 7 - 8 days
 ‣ Canada: 7 - 8 days
 ‣ South Korea/Japan: 6 - 7 days
 ‣ Other parts of Asia: 7 - 8 days
 ‣ Europe: 7 - 8 days
 ‣ United Kingdom: 7 - 8 days
 ‣ South America: 3 - 4 weeks
 ‣ Middle East: 7 - 8 days
 ‣ Russia: 2 weeks with EMS
 ‣ Australia: 1 - 2 days with AusPost Express


We’re based in Hobart, Tasmania, Australia and use DHL Express to deliver accessories to your door as quickly as possible!

Payment of taxes and duties are the responsibility of the recipient.

🇬🇧 🇪🇺 🇰🇷 🇧🇷 Please enter your VAT number at checkout if applicable.



ORDER PROCESSING

Orders are processed Monday to Friday. The daily cut off time before parcels are taken to the DHL depot is 3:00pm Australian Eastern Standard Time (AEST).

Below is the current date and time in Hobart, Tasmania.





COVID-19 DELAYS

Due to COVID-19 border restrictions, delivery times are slower than usual. DHL use a third party courier service to take our parcels from Hobart to the DHL hub in Melbourne before being airfreighted around the globe.

Upon entering your DHL tracking information, you may notice this message:

“Tracking information received. Shipment not yet picked up by DHL.”

 

This message may be displayed for 3 to 4 days after the parcel has been shipped from Ignite Digi HQ in Hobart. Tracking information will not update until your parcel has been scanned in Melbourne just prior to entering the aircraft. Please be patient :)

We expect these shipping estimates to improve in early 2021. We’ll keep the list above up to date with the latest information.

If you need any further assistance with your order, please direct message Tom Waugh via the Ignite Digi Instagram, or drop him an email tom@ignitedigi.com.au




STAY LIT! 🎥🔥

We love making accessories that save you time and improve your on set experience. We hope you enjoy your purchase and look forward to seeing what you create!

For now, we're back to the workshop...